Saturday, August 9, 2014

Determination Pays Out

Chickery Chick Cha-la Cha-la
A number one song in 1945, Chickery Chick by Sammy Kaye was the song!
Once there lived a chicken who would say "chick-chick"
"Chick-chick" all day
Soon that chick got sick and tired of just "chick-chick"
So, one morning he started to say:

[Chorus]
"Chickery-chick, cha-la, cha-la
Check-a-la romey in a bananika
Bollika, wollika, can't you see
Chickery chick is me?"

Every time you're sick and tired of just the same old thing
Sayin' just the same old words all day
Be just like the chicken who found something new to sing
Open up your mouth and start to say
Oh!

[Chorus]
"Chickery-chick, cha-la, cha-la
Check-a-la romey in a bananika
Bollika, wollika, can't you see
Chickery chick is me?"

To this day (over 69 years later) I still find myself singing this song when I'm in a good mood. And I AM IN A GOOD MOOD!!

If you have a special monthly promotional rate for your bundle of telephone, internet, and cable TV services - listen in! We have been with the same company since 2009 when I bought my 27 inch iMac computer. Since then I have added WiFi service for my laptop. I have standard internet and no WiFi charges because of a very small internet modem lease.The Mister has added digital service to the TV he watches so he can better enjoy the wide screen to watch his car races and nature and law enforcement programs. He has also added a variety pass which enables him to receive a race program channel that was not included in the standard package. 

All in all, the monthly charge has been a total of $152.43 for the past two years. I changed our bundle last year because of the expected increase in the annual promotional rate. It remained the same and charges were knocked down to the current rate and not affected by the yearly increase after the 12 months promotion expired. 

We have constantly had excellent technical service when there were any problems with either the TV or internet throughout the years as their customer.  

Now to get to my point.
It took me a little over 40 minutes on the phone this morning to create such a good mood! I first called and spoke with the sales staff and asked to have my account reviewed. After persisting that I was not going to continue with the company if the monthly rate increase of $16.72 was not eliminated or dropped significantly, I was transferred to a customer service person, who in turn, after a question and answer period transferred me to a “Customer Solutions” manager. I persevered with “Chuck” that, being absolutely on a very tight fixed income budget along with our age and excellent payment record I must have resolution to this charge now.

I’ve always known that you get more bees by offering honey than vinegar, so my sweetest, calmest, firmest manner was put forth. YES! It “Paid off.”  

My EXACT same services including taxes will have a monthly charge of $144.27. FOLKS! That is a $24.88 monthly savings!! for the next 12 months! It is LESS now than it has been for the past two years!

If I have to go this route once a year it is worth it.

Chickery Chick Cha-la Cha-la!

By the way, I don’t like their choice of music flowing into my ear while I wait in-between departments, but what the heck…. 


3 comments:

  1. I called or cable company when our rates increased after the first of the year. The put me on a better package for less money and told me when my rates increased just call again and they would do the same thing. Seems it never hurts to ask. Good for you that they called your business enough to work with you!

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  2. Good for you! It pays to speak up.

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  3. That would put me in a good mood too! Good for you. The cable companies are hurting because more and more folks are ditching cable TV for Roku, Google Chromecast, etc. We've gone to that ourselves and save $85/mo.

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